Join Our Team!

We are looking for thinkers and innovators who can wear multiple hats and are passionate about their work.
At GeoEdge, we thrive on overcoming challenges and achieving success. Check out our open positions
and see if there is one that is a fit for you!

Current Openings

Customer Success Manager

Tel Aviv- Israel · Full-time

About The Position

Customer Success Manager  

 

GeoEdge is a cybersecurity company, but our passion is people. Keeping digital advertising a trusted, safe space for people to enjoy is what we live for. We’re hard at work, protecting ad platforms, app developers, website owners, and their users from bad ads. 

Our technology protects the integrity of the digital advertising ecosystem and eliminates bad ads in real-time before online users ever see them. As a bootstrapped startup in the game for 10+ years, we know cyber challenges never rest- and neither do we! 

As a Customer Success Manager, you will proactively own and manage a portfolio of enterprise/midsize level accounts and become their trusted advisor and influencer for ad quality and security.  

If you believe that building customer/partner relationships is both an art and a science, this is the role for you! 

 

 WHAT YOU'LL DO 

  • Serve as a trusted advisor to customers by utilizing your deep understanding of GeoEdge’s solutions to help achieve customers' business goals. 
  • Act as the customers advocate and collaborate with internal teams including product management, support, and sales to find and provide the best possible solutions 
  • Build a long-lasting relationship with the customer both remotely and face to face while serving as the account technical and product POC. 
  • Develop and maintain a deep understanding of client needs and drivers and align GeoEdge’s technology to support those needs. 
  • Provide training and education on our products and new features through demos, webinars and training. 
  • Analyze and monitor client data to realize insights and optimizations and communicate those findings to the client. 
  • Work with internal stakeholders to support and drive successful renewals. 
  • Proactively manage client relationship; meet with clients on a regular basis to obtain feedback on our product, identify opportunities for improvements, assess utilization, build plans for maximum optimization. 
  • Develop individual growth plans for each customer to ensure adoption, expansion and loyalty across your portfolio of customers 
  • Own your accounts, build the relationship with the technical and management teams and with C-level executives.  

Requirements

  • 3-5 years of tech B2B SaaS customer success, account management or consulting experience working with mid to large, enterprise-level accounts 
  • Ability to understand customer needs and requirements and translate them into actionable items and plans for the company's internal stakeholders. 
  • An analytical disposition. You're comfortable digging through data, manipulating it in excel, and drawing out impactful insights for your clients. 
  • Excellent problem-solving skills 
  • You're curious and tech-savvy. You enjoy deep-diving into the technical details and have the ability to demonstrate your technical depth and skills 
  • Excellent communicator with fluent spoken and written English 
  • Problem-solving skills: you’re a natural troubleshooter, process oriented and a good communicator 
  • Experience in adtech/martech/cyber security – big advantage 


GeoEdge is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. 

 

 

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Perks & Benefits

Paid Refresh Day

Fully Stocked kitchen

Personalized Benefits

Employee Enrichment Program

Volunteering Opportunities

Dog
Friendly

High-Tech Zone Club

Company Events

What Our Employees Say

Pnini Gamzu

R&D, Tel Aviv
“From the first day I joined GeoEdge, I felt everyone had great vibes and infinite knowledge. Immediately I was challenged by taking the lead on a complex UI feature. My manager and colleagues constantly inspire me to expand my knowledge and explore new areas. The best part of working at GeoEdge is the work-life balance, which enables me to accomplish more and reach my goals. GeoEdge to me, is a combination of friends, colleagues and fun.”

Gil Shalom

CSM, Tel Aviv
“Working for GeoEdge means being part of industry progress, not only by exposing and blocking “bad actors” but also by providing our partners with tools and visibility that they didn’t have before. As a GeoEdge employee, I’m proud to provide real and meaningful value not just to our clients and partners but also to the entire industry!”

Inga Ryabchikova

Solutions Engineer, NY
“For me, the most rewarding part of being at GeoEdge is knowing that I’m helping the AdTech ecosystem become just a little bit cleaner. Managing different time zones is all in a day’s work when collaborating on exciting, innovative new products. I am very proud to be part of such a welcoming, intelligent, and flexible international team!”

The Steps for Recruitment

Initial Phone
Interview
Our Talent Partner will accompany you throughout the process, starting with a first introductory chat.
Video / On-Site
Interview

Get ready for a professional interview with your future direct manager. Ask any questions you have about the day to day work.

Professional
Exercise

You’ll be asked to perform a task at home or onsite. This helps us assess what your performance is really like on the job.

HR Interview
& Reference Check

During this chat we’ll figure out if GeoEdge culture and values mesh with your goals and aspirations.

Offer

An offer will be extended! Welcome to the GeoEdge Team!